Terms of service
1. General
1.1. These Terms of Use (hereinafter: "Terms of Use") apply to the use of the website of InspectBot, company number 310690714, located at Michal Leib Katz Street 27, Petah Tikva, postal code 4937448 (hereinafter: "the Company"), at www.inspectbot.online, or any alternative address (hereinafter: "the Website").
1.2. The Website offers general information related to the purchase of a vehicle and allows the purchase of an InspectBot report prior to buying a vehicle (hereinafter: "the Report").
1.3. These Terms of Use govern the relationship between the Company and any person who browses or uses the Website and any services offered on it or information available on it (hereinafter: "the User"), and constitute a legally binding agreement between the Company and the User.
1.4. In the event of any contradiction or discrepancy between the Terms of Use and any terms or provisions published in any other media, the Terms of Use shall prevail.
1.5. The use of the Website, its information, content and/or services offered, displayed or made available through it is subject to the Terms of Use. Browsing and using the Website shall be deemed the User's consent to the Terms of Use and to the provisions of the Privacy Policy referenced herein, which can be reviewed at: /privacy.
It is clarified that the User is not obligated to agree to the Terms of Use; however, if the User does not agree, they must leave the Website and refrain from using it, its content, or the services offered through it.
These Terms of Use do not derogate from or alter any other agreement between the User and the Company, including the Privacy Policy. These Terms of Use and other documents and agreements between the User and the Company shall be deemed complementary. In the event of any contradiction between the Terms of Use and such agreements and documents, the latter shall prevail.
1.6. The availability of information, content and services offered through the Website is not constant and is sometimes subject to agreements between the Company and/or its representatives and third parties. Therefore, the Company may, at its sole discretion, update, cancel and/or remove any application, service, information or specific content from the Website at any time, immediately and without prior notice, and the User shall have no claim and/or demand in connection therewith.
1.7. The Terms of Use apply to the use of the Website and its services via any computer or other communication device, including mobile phones, tablets and the like. They apply whether the use is made via the Internet or via any other network or means of communication. The Website may be used via a device compatible with the Website's operating requirements. The Company is not responsible for whether these requirements are compatible with the User's device or for whether the Website, in whole or in part, functions properly on the User's device.
1.8. The Company may at any time, at its sole discretion and subject to applicable law, discontinue the operation of the Website or the Company, temporarily or permanently, without prior notice. The User agrees and acknowledges that the Company shall not be liable for any loss of information and/or damages arising from or related to the decision to discontinue or suspend the operation of the Website or the Company, to the extent permitted by applicable law.
1.9. The division of the Terms of Use into sections and headings is for convenience only and shall not be used for interpretation purposes. Any reference in the masculine gender also implies the feminine gender, and any reference in the singular also implies the plural.
2. Use of the Website and Services Offered on It
2.1. The use of the Website and its content is provided as-is. All information and data contained on the Website are updated and accurate only as of the date indicated on or alongside them. Use of the Website is made without any commitment or warranty of any kind by the Company and/or its representatives regarding the quality, scope, type, accuracy and/or reliability of the content, products or services provided on the Website. Use of the content displayed on the Website and the products and/or services offered through it is made solely at the User's own risk.
2.2. If the User uses the Website on behalf of another person, the User warrants that they hold all necessary consents, permits and approvals required to engage on behalf of that person with the Company, and that such person accepts these Terms of Use as if they had engaged directly with the Company. The User undertakes to indemnify the Company and/or its representatives for any damage or loss caused to them as a result of any claim and/or demand by any person in connection with the use of the Website, its content and services offered through it on their behalf by the User.
2.3. The Company's computer records of actions performed through the Website shall serve as prima facie evidence of the correctness of those actions, and nothing else.
2.4. The Company makes every effort to ensure that the information displayed on the Website is complete and accurate, but inaccuracies or errors may appear in good faith. Subject to applicable law, the Company shall bear no liability arising from or related to them.
2.5. The User agrees that, without prejudice to any other right of the Company, in cases where the Company suspects that the User's use of the Website is inconsistent with the Terms of Use and/or any law, the Company shall be entitled to terminate the User's activity on the Website, including by blocking an IP address or by any other means; to track the User's use of the Website; to transfer the User's behavioral patterns to the relevant authorities and/or third parties who prove, to the Company's satisfaction, that they were harmed by the User's activity; and to take any other action the Company deems appropriate to protect its property, rights, or the rights of third parties.
3. Restriction of Use of the Website
The Company shall be entitled to restrict the use of the Website, in whole or in part, including in the following cases:
3.1. The User committed an unlawful act and/or violated the provisions of the law.
3.2. The User breached any of the Terms of Use.
3.3. The User provided the Company with incorrect details when registering for or using the Company's services.
3.4. The User committed an act or omission capable of harming the Company and/or its representatives and/or any third party, including other users of the Website or the proper functioning of the Website.
4. Ordering a Report
4.1. The Website offers Users the ability to order, for a fee, an InspectBot pre-purchase vehicle report, which will include findings regarding the inspected vehicle, obtained and retrieved from various public databases, including previous ownership, liens, insurance claims, accidents and the like.
4.2. As a condition for ordering the Report, the User will be required, among other things:
(a) To provide the Company, by entering in the designated fields on the Website, details about the vehicle, including the vehicle registration number, the vehicle owner's mobile phone number, the vehicle owner's ID number and name, or alternatively to upload a photograph of the vehicle registration and enter the vehicle number and the vehicle owner's mobile phone number;
(b) To declare that they have obtained all required consents from the vehicle owner for the transfer of information to the Company and its use for the purpose of producing the Report, including its entry into databases such as the insurance companies' clearing center.
4.3. The User undertakes that all details provided during the ordering of the Report will be true, accurate, updated and complete. Providing false details is a criminal offense and may lead to criminal and civil proceedings under the law.
4.4. Upon placing the order, the User will receive a confirmation of receipt of the order. At the same time, the Company will verify the credit card details used to place the order. Upon approval of the order, an order confirmation will be sent to the User's provided email address. If the order is not approved by the credit card company, the User will be notified and required to provide an alternative payment method.
4.5. Provided that all details necessary for producing the Report are supplied by the User, the Report will be sent to the User's email address within one business day from the completion of the order.
4.6. The content on the Website or in the Report does not constitute a representation or assumption of any liability by the Company, and the Company is not responsible for and disclaims any representation, express or implied, including with respect to quality, adequacy, truthfulness, accuracy, reliability, suitability, completeness, continuity, timelines or appropriate timing, whether in relation to the Report or to the content on the Website.
4.7. The data in the Report is obtained from a wide range of information sources that have not been checked and/or verified by the Company and are not under its control, including documents and details provided by the User. Accordingly, the Company cannot guarantee that the Report and its contents will be accurate, correct or complete. The Report may contain partial and/or outdated information and there may be gaps, errors, deficiencies or inaccuracies.
Without derogating from the above, it is clarified that information on the ownership history of vehicles in Israel is available only for active private vehicles from 2017 onwards. Therefore, for certain vehicles, full information or only partial information regarding the ownership history may be displayed. The absence of such information does not constitute confirmation that no ownership transfers or changes in vehicle owner identity have occurred.
4.8. The information displayed on the Website and in the Report does not substitute professional advice, including legal advice, and should not be relied upon without consulting a qualified party prior to taking any action or making any decision. The Report serves as one of many factors supporting the User's decision regarding a vehicle purchase transaction, and the content on the Website and in the Report does not constitute advice, recommendation, counsel, professional opinion or a substitute for consultation with an expert in the relevant field. Any use of the information and content is made solely at the User's own discretion.
4.9. The content of the Report is valid only as of the time of its production and may change at any time. The Company bears no responsibility for the quality or completeness of the information.
4.10. The content of the Report, the information sources comprising it and any other information included in it are determined at the Company's sole discretion, and the Company may change the structure and components of the Report at any time, without prior notice.
4.11. The Company bears no responsibility for the condition of the inspected vehicle, and it has not been inspected by the Company in any way.
4.12. If no data is found regarding the vehicle and/or the vehicle owner, or if information is not received for some of the common data fields in the Report, no refund or partial refund will be provided for the consideration paid.
4.13. All amounts and prices displayed on the Website include VAT, where applicable, unless explicitly stated otherwise. The Company may update service prices on the Website from time to time without prior notice. The price applicable to an order is the price published on the Website at the time of completion of the ordering process. If the price was updated prior to the completion of the order, the User will be charged the updated price.
4.14. A condition for purchasing services and products on the Website is holding a valid Israeli or international credit card that has not been restricted or blocked. If the User uses a third party's credit card details, the use is made with the knowledge and full consent of the cardholder, and the User shall bear full responsibility and indemnify the Company for any claim or demand in connection therewith.
5. Cancellation of a Transaction
5.1. The User shall be entitled to cancel a transaction for the purchase of a service on the Website in accordance with the provisions of the Consumer Protection Law, 5741-1981, within 14 days from the date of the transaction or from the date of receipt of the disclosure document, whichever is later, provided that the cancellation is not made within 2 non-rest days prior to the date of receipt of the service.
Notwithstanding the above, it is clarified that the InspectBot report production service is a digital service provided immediately upon completion of the order, and therefore cancellation of a transaction after the Report has been produced and sent to the User shall not be permitted, unless otherwise required by the provisions of any mandatory law.
5.2. If the User is a person with a disability, a senior citizen or a new immigrant, as defined in the Consumer Protection Law, they shall be entitled to cancel a transaction for the purchase of a service for any reason within four months from the date of the transaction or from the date of receipt of the disclosure document, whichever is later, provided that the engagement included a conversation, including electronic communication, and that the cancellation is not made within 2 non-rest days prior to the date of receipt of the service. The Company may require an appropriate document to prove eligibility.
Notwithstanding the above, it is clarified that the provisions of this section shall not apply to the InspectBot report production service, which constitutes a digital service provided immediately upon completion of the order, and therefore cancellation of a transaction after the Report has been produced and sent to the User shall not be permitted, unless otherwise required by the provisions of any mandatory law.
5.3. Notice of cancellation of a transaction shall be provided to the Company in one of the following ways:
- In person at the Company's place of business
- By registered mail to: Michal Leib Katz 27, Petah Tikva 4937448
- By email: support@inspectbot.online
- Via the customer service WhatsApp: 0527483040
- Via a dedicated link for cancellation notices that will appear on the Website
5.4. In the cancellation notice, the User shall provide their name and ID number, and if the notice is given verbally, also an additional identifying detail if one was agreed upon at the time of engagement.
5.5. Any monetary credit will be transferred solely to the payment method used to place the order, and in accordance with the credit card company's timelines.
6. Intellectual Property
6.1. All intellectual property rights in the Website and any part thereof, including trademarks, trade secrets and copyrights, whether registered or not, including content, products and services, design, look & feel, logos, interfaces, databases, files, software, applications, computer code, graphic files, text and any other material contained on the Website, belong solely to the Company and/or third parties, as applicable, and are protected under the law. All rights not expressly granted to the User shall be retained by the Company and/or the relevant rights holders.
6.2. The User is prohibited from making changes to, copying, correcting, adapting, transmitting, making accessible, translating, referring, publishing, distributing, converting code, decompiling, broadcasting, displaying, performing, reproducing, licensing, creating derivative works, reverse engineering, selling, renting or lending, in whole or in part, temporarily or permanently, any part of the information and content contained on the Website without the prior written consent of the Company and/or the rights holder.
6.3. The trademarks on the Website are the property of the Company or of advertisers or business partners, as applicable. They may not be used without prior written consent. The User undertakes not to remove or separate from the Website's content any sign or notice indicating proprietary rights, including ©, TM or ®.
6.4. It is clarified that an InspectBot report ordered by a customer is the intellectual property of the Company, and the Company shall be entitled, without obtaining the consent of the person who ordered the Report, to present the Report to other customers, whether in its full form or in part, whether for a fee or free of charge.
7. User Obligations
7.1. The right to use the information, content and services available on the Website, including the Report, is granted for the User's personal and private use only. No commercial use of any kind may be made of the information, services, Report or content, and they may not be made available to third parties, for consideration or otherwise. The information or content may not be displayed on the Internet or any other service without the Company's prior written consent. The User undertakes not to store information and content from the Website using software of various kinds and not to distribute such information and content publicly for commercial purposes or for any other purpose.
7.2. The User undertakes to use the Website, the Report, the information, content and services only in accordance with the law and these Terms of Use.
7.3. The User undertakes not to link to the Website and/or use it for the purpose of uploading, downloading, distributing, publishing or transmitting:
(a) Information or material that infringes any rights, including intellectual property rights or privacy;
(b) Information or material that is unlawful or prohibited from publication or use;
(c) Information or material containing a virus or software that may harm computer systems or restrict the use of the Website;
(d) Advertising of any kind without the prior written permission of the Company.
7.4. The User undertakes not to make changes to or interfere with the source code of the Website and/or the content contained therein, and not to upload software or applications that may harm the Website, the Company or third parties.
7.5. The User undertakes not to harm, overload or disrupt the operation of the Website or the servers hosting it, and not to perform any action that creates an unreasonable burden on the Website's infrastructure or circumvents security measures designed to prevent unauthorized use.
8. Privacy Policy
8.1. In the framework of using the services offered through the Website, the Company will collect personal information about the User as well as information about third parties provided by the User. It is clarified that information relating to the person who ordered the Report or a third party originating from the insurance companies' clearing center is excluded from this consent. The Company is committed to protecting the personal information it collects.
8.2. The policy regarding the collection, management, storage and transfer of information is described in the Company's Privacy Policy, which forms an integral part of these Terms of Use. The User agrees and acknowledges that the Company will use the personal information in accordance with the Privacy Policy. A prerequisite for using the services is reading and agreeing to the Privacy Policy.
8.3. To review the Privacy Policy: /privacy
9. Limitation of Liability
9.1. Without derogating from the provisions of these Terms of Use, in no event and under no circumstances shall the Company and/or its directors and/or employees and/or their representatives be liable for any of the following:
9.1.1. Indirect, consequential or incidental expenses, losses or damages, including economic loss, loss of profits, loss of business opportunity, loss of goodwill, depreciation in value and the like, caused to the User or a third party in connection with the use of the Website and/or any act or omission by the Company.
9.1.2. A malfunction, delay or disruption in the use of the Website and/or the services included therein, as well as any expense, loss or damage caused for any reason beyond the Company's control, including an order or directive of an authority, paralysis of communication systems, earthquake, storm, shortage of materials, fire, flood, explosion, accident, epidemic, strike, lockout, riots, war, terror, hostilities or blockade.
9.1.3. Expenses, losses or damages caused in connection with acts or omissions of the User and/or third parties, including communication providers.
9.1.4. Expenses, losses or damages caused in connection with unauthorized access, attacks, hacking and penetration of data.
9.1.5. Expenses, losses or damages caused as a result of the update, cancellation or removal of content from the Website and/or the taking down of the Website or blocking access to it for maintenance or upgrade purposes.
9.2. Without derogating from the above:
9.2.1. Continuous use of the Website depends, among other things, on the availability, proper functioning and resilience of the Internet and/or the cellular communications network. The Company and/or its representatives shall not be liable for any loss, expense or damage caused in connection with the operation or non-operation of the Website.
9.2.2. The Website may contain inaccuracies or typographical and other errors, and the User should be aware that it is not possible to completely prevent errors, deficiencies and inaccuracies in content and/or in the manner of its transmission.
9.2.3. Communication networks, computers, servers and websites are exposed to attacks and hacking attempts. The Company employs security measures but cannot guarantee absolute protection. By browsing the Website and providing their details, the User releases the Company from liability for any damage caused as a result of attacks, hacking attempts and data breaches.
9.3. The Website may include links and references to third-party websites and pages. The Company is not responsible for what occurs on those websites, for the provision of details on them or for their use. Any action taken on those websites is done solely at the responsibility of the User and the owners of those websites.
10. Marketing Communications and Transfer of Details to Third Parties
10.1. The User agrees and authorizes the Company to make use of the personal details provided by the User, including name, email address, mobile phone number, landline phone number, mailing address and any other contact detail, for the purpose of sending promotional materials as defined in Section 30a of the Communications Law (Telecommunications and Broadcasting), 5742-1982, by any means of communication, including email, SMS, instant messaging applications such as WhatsApp and Telegram, fax, recorded voice messages, direct mail, telephone calls or any other means of communication, whether by automated means or through human contact.
10.2. The promotional materials may include offers, information, updates, promotions, services and products of the Company itself as well as of third parties with whom it cooperates.
10.3. The User acknowledges that the Company shall be entitled to transfer their details to such third parties, including business partners, for their use of the details for marketing, advertising, the offering of services and products and any other use consistent with the purposes of the engagement.
10.4. The User may at any time withdraw their consent and/or cease receiving promotional materials, in whole or in part, by sending a written removal request to support@inspectbot.online, by clicking the "unsubscribe" link in an email, by sending a reply message with the word "unsubscribe" by SMS or WhatsApp, or by any other method published by the Company from time to time.
10.5. This consent is given of the User's own free will, constitutes explicit advance consent to the sending of promotional materials in accordance with the law, and shall remain in effect until the date of its written cancellation by the User.
11. Miscellaneous
11.1. The Company reserves the right to add, change, remove and replace the provisions of the Terms of Use, in whole or in part, at any time at its discretion and without obtaining the Users' consent, by way of a notice published on the Website. The binding version of the Terms of Use is the version that appears on the Website from time to time. It is the User's responsibility to stay updated on any changes. Continued use of the Website following a change shall constitute evidence that the User has approved the changes.
11.2. Any dispute, claim or lawsuit in connection with the Website, including in connection with the content and services available or offered on it, shall be governed by the laws of the State of Israel. Exclusive jurisdiction shall vest in the competent courts of the city of Tel Aviv-Jaffa.
11.3. If any provision of the Terms of Use is determined by a court to be unlawful and/or invalid, this shall not operate to void the remaining provisions of the Terms of Use or the remaining parts of that provision that have not been voided or limited.
11.4. Any delay by the Company in exercising a right due to it, or failure to insist on such a right under the Terms of Use or by law, shall not be deemed a waiver of that right.
12. Contact Center
For any inquiry or clarification on any matter related to the Website or the services offered on it, you may contact the Company by email: support@inspectbot.online.